If you are not satisfied with an item, you can return the item to us within 14 days without giving any reason. Always use the return form on this page.
We do everything we can to pack your items properly and completely. If you have received an item incomplete or damaged, please notify us within 2 days of receipt.
If you have a complaint about an item that is not due to incorrect use, we will always look for a suitable solution within the standard manufacturer's warranty of the product. Unfortunately, we cannot deal with complaints regarding wear and tear of prints due to the use of a dishwasher or cracks and damage caused by falling.
We only accept complaints and returns submitted to us via the form on this page, stating the order number.